No Return Policy
At Eera Jewellery, we take great pride in offering carefully crafted and quality-checked jewellery products. To maintain the highest standards of hygiene, authenticity, and product integrity, all purchases made through our website are covered under a strict No Return Policy.
1. No Returns Accepted
Once an order has been placed and delivered, it cannot be returned for a refund, exchange, or store credit. We encourage customers to review product descriptions, specifications, sizes, and images carefully before placing an order.
2. Damaged or Incorrect Products
In the rare event that you receive a damaged, defective, or incorrect item, please contact our customer support team within 24 hours of delivery with clear photographs and order details for verification.
Upon successful verification, we will review the issue and provide an appropriate resolution at our discretion.
3. Order Cancellation
Orders can only be cancelled before they have been processed or shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
4. Non-Returnable Items
- Fashion Jewellery
- Customized or Personalized Jewellery
- Gift Items
- Discounted or Sale Products
- Special Promotional Items
5. Product Variations
Slight differences in color, finish, texture, or appearance may occur due to photography lighting, screen settings, or handcrafted detailing. Such variations are considered normal and do not qualify for returns or refunds.
6. Contact Us
If you have any questions regarding our No Return Policy, please contact our customer support team before placing your order. We will be happy to assist you with any product-related queries.
